September 14

It's amazing how much credibility someone loses when he or she uses poor grammar or punctuation in writing. I spend a good amount of time reading about sports, which includes reading message boards for teams I'm interested in. Posters often use very poor punctuation and grammar when writing on online forums and when I read these posts I immediately question their validity. If I feel this way about a forum on the internet, good communication in a business setting should be a high priority so as to instill confidence in those who are being communicated with. On occasion, I've had to read something written by someone who was supposed to be a business professional and used bad grammar or improper punctuation. When these occasions arose, it was hard to believe in the writer's capabilities and trust in his or her knowledge. I personally believe that good business communication is essential to success. People don't often recognize good communication, but they definitely recognize bad communication, so it's important to develop good communication skills.