I read an interesting article by Francis Jock. The article is about the importance of having good communication skills in business, specifically as a manager. In class much of our discussion has been about the importance communication in finding a job and being a good employee, but this article gives information on how important it is to have good communication skills as a manager. The article's main focus is on the importance of being able to communicate appropriately in a world that is increasingly diverse.
It's important as a manager to use appropriate language because inappropriate language can cause a loss of respect and can have a negative effect on employee morale.
Often when inappropriate language is used, the person using the inappropriate language doesn't mean to offend. Male and white based language has been the norm in the past and it is usually overlooked, but to avoid losing respect and morale it is important to learn to use appropriate language.